Cloud Support | Digitalokta
Digital Okta Support Plan is designed to let you focus more on your business and spend less time worrying about your critical business environment. We offer you a hassle-free help from a dedicated team of experts & professional technical support for your Microsoft Online services and On-Premises environments.
What Does Downtime Mean For Your Customers?
When a business-critical system or service becomes unavailable or suffer from a downtime due to error situations, you will need the best insurance to minimize the risk of long and costly downtime and reduce your customers/user’s dissatisfaction. With Digital Okta Premium Support, you get access to the highest priority level and rapid escalation on the Microsoft services with the best SLAs to ensure resolving any critical issues effecting your business continuity. You get the help you need, when you need it when Digital Okta supports your entire Microsoft environment, Cloud & On-Premise, with a pay-as-you-go model.
We recommend to you the Digital Okta Premium Support that gives you:
- Break/fix response time with severity 1/2/4 hours.
- Unlimited support tickets for Cloud Administrator support business hours.
- Prioritized service.
- Upto 4 Service Request per year for premier cloud escalation.