Azure Managed Infrastructure Ops
Services
Digital Okta offers 24×7 Azure Managed Services to comprehensively monitor, support and manage Azure infrastructure for over hundred global customers.
Our process and service frameworks are modelled along ITIL, SOC, and ISO 20000 standards.
Azure Hosting (CSP)
- Azure Tenant & Subscription Provisioning
- Consumption Reporting and Consolidated Billing
- Managed Microsoft Escalation & Advanced Support
Proactive Monitoring
- Azure IaaS Monitoring
- Third-Party Security Virtual Appliance Monitoring
- Anti-Virus Event/Threat Monitoring
- Backup Status Monitoring
- Alerting & Integrated Incident Management
- Integrated with Major Service Monitoring Solutions
- Templated Monitoring & Alerting by Resource Type
IaaS Configuration Management
- Azure IaaS Resource Configuration Management
- Azure IaaS Patch Management
- Azure IaaS Backup Schedule & Policy Management
- Azure Runbook Development & Scheduling
- DB Health Check & Performance Tuning
- AD Health Check & Diagnostics
Network Configuration Management
- Azure Virtual Network Management
- Azure Connectivity, Express Route & VPN Management
- Azure Web Traffic Management
- Third Party Security Virtual Appliance Management
Security Management
- Intrusion Detection & Prevention Management
- System Threat Management
- Web Application Firewall Management
- Network Vulnerability Assessments
- Network Security Group Management
- RBAC Security and Access Management
- Azure IaaS Anti-Virus Updates
- Azure IaaS/PaaS Application Certificate Management
- Encryption Management using Key Vault
Service Desk
- 24×7 Service Desk & L1 Support
- 24×7 Level 2 & 3 Technical Support
- SLA Driven Incident Management
- Vendor Support Coordination
- Disaster Recovery Coordination
- Service Scheduling & Management
- Service Metrics Reporting
- Silicus Cloud Enable (CMP) & Customer Portal
Resiliency & DR Management
- Infrastructure Scalability Management
- DR Testing & Validation
Azure Infrastructure Advisory
- Azure Spend Analysis & Optimization Services
- Periodic Architecture Review
- Dedicated Technical Manager
- Monthly / Quarterly Reviews
- Iterative Infrastructure Modernization Guidance
Why Work With Us
Work with a top-ranked, Gold Microsoft Cloud Partner
Leverage 24×7 Cloud Ops Center with 100+ certified Microsoft Azure experts
Accelerate success & scale with an Azure managed services partner with a proven track record
Enhance Azure Ops with advanced, automated tools, CMP & Customer Portal